Terms and conditions of use - Mr. Célestin E-shop

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General Terms and Conditions of Use (GTCU)

These General Terms and Conditions of Use (GTCU) govern access to and use of the website www.mrcelestin.com (hereinafter referred to as “the Site”) operated by CHC COMPANY SRL, located at rue de la Fontaine Maqué 37, 1440 Braine-le-Château - Belgium (hereinafter referred to as “the company" or "CHC Co.”). By accessing and using our Site, you accept these GTCU. If you do not agree with them, we ask you not to use our Site.

1. Purpose

These GTCU define the rights and obligations of users (hereinafter referred to as “Users”) in the context of using the Site. They also govern the conditions of access to the services and features of the Site. The original French text available on the site takes precedence over all translations.

2. Access to the Site

The Site is freely accessible to any User with internet access. All costs related to accessing the Site, including hardware, software, and internet access fees, are the responsibility of the User.

3. Account Creation

To place an order, the User may be required to create an account by providing accurate, complete, and up-to-date information. The User is responsible for the use of their account and must immediately inform CHC Co. of any unauthorized use.

4. Use of the Site

The User agrees to use the Site in accordance with the laws and regulations in force. Any abusive use of the Site, particularly any action aimed at damaging the Site or harming the experience of other Users, is strictly prohibited.

5. Intellectual Property

The content of the Site, including texts, images, logos, and trademarks, is protected by intellectual property law. Any reproduction, representation, or exploitation of this content without the express permission of CHC Co. is prohibited. This point is detailed more precisely in the GTC available on the Site.

6. Personal Data

The personal information of Users is collected and processed in accordance with our Privacy Policy and in compliance with the General Data Protection Regulation (GDPR). Users have rights regarding their personal data, including the right of access, rectification, and erasure.

7. Cookies

The Site uses cookies to improve the browsing experience of Users. A "Cookie" or tracker is an electronic file placed on a terminal (computer, tablet, smartphone, etc.) and read, for example, when visiting a website, reading an email, installing or using software or a mobile application, regardless of the type of terminal. The site may automatically collect standard information. All information collected indirectly will only be used to monitor the volume, type, and configuration of traffic using this site, to develop its design and layout, and for other administrative and planning purposes and more generally to improve the service we offer you. If applicable, “cookies” from the site publisher and/or third-party companies may be placed on your terminal, with your consent. In this case, in accordance with the GDPR, when first navigating this site, an explanatory banner about the use of “cookies” will appear. Before continuing to browse, the customer must accept or refuse the use of said “cookies.” The consent given will be valid for a period of thirteen (13) months. The user has the option to disable cookies at any time.

The following cookies are present on this site:

> Google Cookies:

- Google Analytics: measures the audience of the site;
- Google Tag Manager: facilitates the implementation of tags on pages and manages Google tags;
- Google AdSense: Google's advertising agency using websites or YouTube videos as support for its ads;

> Facebook Cookies:

- Facebook social plugins: allows liking, sharing, and commenting on content with a Facebook account;
- Facebook Custom Audience: allows interaction with the audience on Facebook.

The lifespan of these cookies is thirteen months.

8. Liability

All products benefit from the legal warranty of conformity and the warranty against hidden defects. In case of non-compliance or defect, the Customer must contact CHC Co. to report the problem and obtain a suitable solution (replacement, repair, or refund).

9. External Links

The Site may contain links to external sites. CHC Co. has no control over these sites and disclaims all responsibility for their content.

10. Modification of the GTCU

CHC Co. reserves the right to modify these GTCU at any time to reflect changes in services or legal developments. Users will be informed of updates via a notification on the Site. We invite you to regularly check these GTCU.

11. Applicable Law and Jurisdiction

In the event of a dispute, the parties agree to seek an amicable solution. These terms of use of the site are governed by Belgian law and subject to the jurisdiction of the courts of the publisher's registered office, subject to any specific jurisdiction arising from a particular legal or regulatory text.